• Access our Accident Report form
• What should I do after an accident and other frequently asked questions

Our auto appraisers
Timely service - that's the goal of our auto appraisers. They can quickly and accurately assess the cost of damages so that repairs can be done without delay.

Located in all major centres across Canada, our appraisers are equipped with field cheques for on-the-spot settlements.

Our auto insurance customers benefit from:
Preferred Suppliers
Valet Claims Service^TM
Automobile Lifetime Guarantee

Preferred Suppliers
The choice of repair or replacement facility is up to our clients, but if they are unsure of who to use, we can recommend professionals with proven track records.

Valet Claims Service^TM
Developed for policyholders with busy lifestyles who want streamlined service and peace of mind after an accident, we have made pre-arrangements with a number of repair shops to provide superior seamless service at no additional cost to you.

The repair facility can provide pick up and return of the car, when needed, as well as the supply of a rental car, where coverage exists.

This ensures you are never caught in the middle trying to coordinate services and payments with different suppliers.

Valet Claims Service comes backed by RSA's lifetime guarantee of repairs.

Automobile Lifetime Guarantee
RSA has a network of approved repair shops selected on basis of excellent reputation and quality workmanship. These shops are backed by Royal & SunAlliance's own lifetime guarantee. Find a Royal & SunAlliance Guarantee Repair Facility in your area.

• One-stop shopping - no need to obtain any other estimates
• Quality shops and upgraded repair facilities with all of the latest equipment and technology
• RSA guarantees repairs for as long as you own the vehicle and continue to insure with RSA
• Substitute vehicles are available at the body shops
• A formal inspection program ensures repairs are carried out as you have agreed