Make a Claim

A man sits with a laptop, ready to make a claim online.

Make a Claim

Start with RSA Claims Point®

Start here, at our RSA Claims Point® portal. This online tool, available 24/7, will make it easy for you to submit and check on your ongoing home or auto claim.

No one wants to make an insurance claim. That’s why we’ve made the process as easy as possible.

When you submit your claims through RSA Claims Point®, you’ll have the convenience of:

  • Anytime, anywhere access on most devices
  • An immediately assigned claims number
  • Ability to upload documentation for each claim, such as photos of damage
  • Automated email updates
  • Ability to search by policy number, claim number, insured name, etc.
A button that reads "Claims Point®. Start your claim now".

NOTE: RSA Claims Point® is not available in Quebec. Please see below for our claims phone directory.

Don’t Want To Submit Your Claim Online?

You can also contact your broker or call our 24/7 claims line at 1 800 319 9993.

  • If you call us directly, we’ll start working on your claim right away.
  • If you contact your broker first, we’ll call you within six (6) business hours once we’re notified of your loss.
Johnson Inc. & Affiliates 1 800 804 0087
General Claims (Quebec only) 1 800 873 2424
General Claims (New Brunswick) Call your broker
Blindé 1 888 825 4633
Aladin 1 888 668 8750 (9am-8pm Monday to Friday)
Aladin (automobile) 1 888 849 8808 (9am-8pm Monday to Friday)
Travel Insurance Claim inquiries
Toll-free: 1 877 881 7412
Emergencies Canada & US
Toll-free: 1 800 715 8833
Coast Underwriters/Commercial Marine Vancouver
Personal Watercraft (RSA/WA) 1 800 319 9993
Johnson Inc. & Affiliates 1 888 739 1214