Make a Claim

In a perfect world you won’t need to make a claim.

But in the event that you do, rest assured a member of our team will be there with you every step of the way.

The knowledgeable and experienced claims representative assigned to you will always have your best interest at heart. They’re going to solve your problems – big or small – and help you get back on your feet.

When you need us we’ll be there to provide advice and support – 24/7. That’s our commitment to you.

 

Your first step is to contact your insurance company, or your broker as soon as possible.

  • If you call us directly, we’ll start working on your claim right away
  • If you contact your broker first, we’ll call you within 6 business hours once we’re notified of your loss

 

Call or click on the links below to make your claim, 24/7:

Personal, commercial or global specialty lines Insurance:

RSA/WA

CNS 

Johnson Inc.& Affiliates

1-800-319-9993

1-888-267-6766

1-800-804-0087

RSA (Quebec only, formerly Union Canadienne)

General Claims (Quebec only)

General Claims (New Brunswick)

Blindé

Aladin

Aladin (automobile)

 

1-800-873-2424

Call your Broker

 

1-888-825-4633

1-888-668-8750 (9am-8pm Monday to Friday)

1-888-849-8808 (9am-8pm Monday to Friday)

 

Have a claim in one of these specialty areas?

Call or click on the links below to make your claim:

Windshield Claims 1-888-875-3636

Travel Insurance   

Claim Inquiries: 1-877-881-7412 (toll free) or 819-566-9408 (collect)

Emergencies: Canada & US 1-800-715-8833 (toll free) or 819-566-8839 (collect)

Pet Insurance   

1-800-364-8422

 

Marine

Commercial Marine 

 

 

 

Vancouver

Montreal

Toronto

Halifax

Personal Watercraft (RSA/WA)

CNS

Johnson Inc.& Affiliates                          

1-800-319-9993

1-888-267-6766

1-888-739-1214

 

Go to our claims process to find the resources and information you’ll need to complete your claim.