Make a Claim

A man sits with a laptop, ready to make a claim online.

Make a Claim

Contact your broker or call our 24/7 claims line at 1-800-319-9993.

  • If you call us directly, we’ll start working on your claim right away.
  • If you contact your broker first, we’ll call you within six (6) business hours once we’re notified of your loss.


Claims FAQ

I previously submitted my claim online, but I can no longer access Claims Point. What do I do?

Unfortunately, Claims Point is no longer available. You will continue to receive support from your adjuster by phone and email, and you can share any required documentation with them securely via email. If you have questions on any current or previous claims, please contact your adjuster or speak with your broker.



Johnson Inc. & Affiliates 1 800 804 0087
General Claims (Quebec only) 1 800 873 2424
General Claims (New Brunswick) Call your broker
Blindé 1 888 825 4633
Aladin 1 888 668 8750 (9am-8pm Monday to Friday)
Aladin (automobile) 1 888 849 8808 (9am-8pm Monday to Friday)
Travel Insurance Claim inquiries
Toll-free: 1 877 881 7412
Emergencies Canada & US
Toll-free: 1 800 715 8833
Coast Underwriters/Commercial Marine Vancouver
Personal Watercraft (RSA/WA) 1 800 319 9993
Johnson Inc. & Affiliates 1 888 739 1214