In a perfect world you won’t need to make a claim.
But in the event that you do, rest assured a member of our team will be there with you every step of the way.
The knowledgeable and experienced claims representative assigned to you will always have your best interest at heart. They’re going to solve your problems – big or small – and help you get back on your feet.
When you need us we’ll be there to provide advice and support – 24/7. That’s our commitment to you.
Your first step is to contact your insurance company, or your broker as soon as possible.
- If you call us directly, we’ll start working on your claim right away
- If you contact your broker first, we’ll call you within 6 business hours once we’re notified of your loss
Call or click on the links below to make your claim, 24/7:
Personal, commercial or global specialty lines Insurance:
Have a claim in one of these specialty areas?
Call or click on the links below to make your claim:
| Windshield Claims | 1-888-875-3636 |
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Claim Inquiries: 1-877-881-7412 (toll free) or 819-566-9408 (collect) Emergencies: Canada & US 1-800-715-8833 (toll free) or 819-566-8839 (collect) |
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Marine
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Personal Watercraft (RSA/WA) CNS Johnson Inc.& Affiliates |
1-800-319-9993 1-888-267-6766 1-888-739-1214 |
Go to our claims process to find the resources and information you’ll need to complete your claim.
