Our Corporate Responsibility Journey

our corporate responsibility journey

Making things better together ...

Our strategy focuses on four themes that we address through various initiatives and business practices.



safe, secure work

Our products and services help make communities safer places to live, work and travel. We aim to protect people from risks they face in everyday life.


Thriving Communities

We look to create positive social impact where we do business and encourage our employees to support the causes they feel passionate about.


sustainable future

As a business, we will support customers to adapt to new challenges, limit our environmental impacts, encourage suppliers to do the same and support the transition to a low-carbon economy.


Responsible Business

We are working hard to be responsible in every part of our business, from product development and claims processes to the way we engage with customers, employees and suppliers.